Michael Kors Phone Number
Toll-Free Number:
866-709-5677
Current wait: 3 mins (3m avg)
Hours: Mon-Fri 9am-5pm EST
Best time to call: 10:15am
Want to contact Michael Kors customer service faster? Don't wait on hold! Chat with the Michael Kors team directly via live chat.
Customer Service Phone Number:
-
(855) 889-5677
TDD/TTY
Contact Michael Kors via Social Media:
They are facing similar issues just as you are…
Check out if you can find the solution you need.
What happened: The problem: Old batch code perfume
What happened: The problem: I want to place my order again with extra **% off
What happened: I was trying to do something, and ran into a problem.
What happened: The problem: cancel order
What happened: I was trying to do something, and ran into a problem.
What happened: I shopped at Tanger outlet Michael Kors store in Pittsburgh Pa. I returned to the store on Friday August ** around * to return some dresses I purchased. I told the woman at the counter I would like to return these dresses. The woman started talking loudly so everyone could hear what she was saying. She embarrassed me for no reason. She was screaming that the items cannot be returned. They were final sales. I didn’t know that. I asked if I could talk to the manager. She laughed and said she was the manager. I said I need to return these. There was nothing on the receipt that showed no returns. Then she said the store closes at *. You can until it closes if you like. Laughing all the time. You must have cameras in the store. Check it out between *-*:** on Friday. All I asked was to return it. If I couldn’t, all she had to do is be nice and explain to me why I couldn’t. A woman in the store heard the whole exchange because she was screaming. She told me to write Michael Kors to complain about what happened because it wasn’t right what she did. If she was having a bad day, don’t take it out on the customers. I’ve shopped at Michael Kors for years and have had excellent service. This was the first time, especially from a manager, that I was humiliated in front of other people. She should set an example for the other employees. But she let Michael Kors down by her actions.
What happened: I originally bought the Calabasas sunglasses in Vero beach Florida about * to * years ago and I absolutely love them anyways something happened then they went missing. I don’t know where they went. My mom bought me another pair for Christmas this year that just passed from the West Palm Beach store and I called but they didn’t have any more and then I called Vero beach because that’s where I bought my original pair and they didn’t have any more either but the gentleman there was nice enough to call around and find some for me And he found me a pair and they were sent to me. They were damaged. I return them to the West Palm Beach store. The West Palm Beach store issued a merchandise certificate, and then they ordered me a pair from Manchester Center and those were delivered damage Once again now I’d like to get a third pair , I need some help to see if Manchester center still has any in stock because originally I was told by the manager at the West Palm Beach office location in Florida that they had plenty in stock so I’m seeing if they still have some in stock, and how we can get this situation taken care of Because I really like these sunglasses and I’d really like to get a pair because I believe they’re being discontinued with nobody having them and some this seems like it might work out if they still have a pair but I don’t know what I’m supposed to do with what I have the damaged pair that I have here that was just delivered via UPS about a little bit over a week ago but I kept calling the West Palm Beach office location because they were the one that help me with the situation And the manager that helped me was on vacation so she just got back and she’s now telling me that she can’t help me and that I have to go back to the original store. I tried calling them tonight and it seems that their mailbox is full which seems a little strange to me, but I’m just trying to get some help so I can get new sunglasses like they’re already paid for I don’t believe that I should have to pay again. I don’t know why they issued a merchandise credit for the second pair when they should’ve just did an even exchange because I already paid for them like Vero Beach sent me a link to the store who had them in stock and I paid with them with my credit card online But the second pair that but when those were delivered damaged and I brought them in to West Palm Beach instead of just doing an even exchange, they did they issued a Murch. They did a return issued a merchandise credit and that’s how they paid for the pair at the Manchester Center location and that’s how those were sent out to me. Once again, they were received damaged their sunglasses so they’re pretty small. They were put into a big box with a little bit of paper in a small bag And with all this rain that we’ve been having the night there is nothing to really protect the sunglasses yes they were in a case but it’s not too sturdy and I mean the box is huge. The sunglasses are small the bag that they were in the small they could pack them a whole bunch more paper in there and maybe that would’ve helped. I’m not sure how to handle this situation. They can send it to the store and I can pick it up , I’m willing to work with the situation here but I don’t believe that I should have to pay again. My name is Renee Leblanc and my phone number is ***-***-**** and add the name of the sunglasses again is the Calabasas the last store that I got them from and was known to have them in stock was Manchester Center And their phone number I have listed is at listed at ***-***-**** so if you could please get back to me as soon as possible that would be great I listed my email as requested but I prefer using the phone because another reason I like these glasses so much is I have cataracts in both eyes I just had surgery on one and they’re really really dark so they help with the sun and I live in Florida, where it’s extremely blessed, bright and extremely hot so I would really appreciate if you could call me on the phone
How to contact Michael Kors by phone?
To contact the Michael Kors customer service by phone, you can follow these steps:
-
Look up the phone number of the Michael Kors customer service. The phone number is listed on michaelkors.com. Or check out the Michael Kors phone number page on WorthEPenny.
-
Dial the Michael Kors phone number 866-709-5677.
Hours: Mon-Fri 9am-5pm EST
Best time to call: 10:15am
-
Wait for an answer: Once the call is connected, wait for a Michael Kors representative to answer on the other end.
Average wait time: 3m
-
Identify yourself and state your reason for calling the Michael Kors representative: Let him/her know who you are and why you are calling. Be specific and provide any relevant information about your order from Michael Kors to help them assist you.
-
Ask for assistance: Ask the Michael Kors representative to help you with your inquiry, whether it's about a product or service you purchased, a billing issue, or any other concern.
-
Follow any instructions given: If Michael Kors needs additional information from you or provides any instructions, follow them carefully.
-
Thank the Michael Kors representative: After you have received the assistance you need, thank the Michael Kors representative for their time and help.
How to get to a real person fastest?
To get to a real person as quickly as possible when calling Michael Kors, you can follow these steps:
-
Dial the Michael Kors customer service phone number 866-709-5677, which can be found on the Michael Kors website or in your order confirmation email form Michael Kors. Or check out the Michael Kors phone number page on WorthEPenny.
-
When the automated voice prompts begin, do not press any buttons or provide any information about Michael Kors. This may trigger the automated system to provide you with pre-recorded responses and options.
-
After a few seconds of silence, the system should give you the option to speak with a live Michael Kors representative. This may be presented as an option like "speak to a representative" or "customer service".
-
Press the correct button when prompted by the automated system to speak with a Michael Kors representative.
-
If the system still doesn’t connect you to a Michael Kors representative, stay on the line without pressing any keys. Michael Kors will eventually transfer you to a live person.
-
If you are on hold for an extended period of time, you may be given the option to leave a message for a call back from Michael Kors.
-
Once you reach a live person, explain your issue and provide any relevant information about your Michael Kors order. The Michael Kors representative will work with you to resolve your issue as quickly as possible.
-
Alternatively, if you have a specific question or issue you need help with, you can try using the live chat feature on the Michael Kors website. This may allow you to connect with a Michael Kors representative more quickly and efficiently than calling.
Any tips for calling Michael Kors customer service?
When calling Michael Kors customer service, here are some best practices to ensure a smooth and efficient experience:
-
Have your Michael Kors account information ready before calling. This will help expedite your request.
-
Make sure you have a stable and quiet environment to communicate with the Michael Kors representative without any disruptions or background noise.
-
Be polite and respectful to the Michael Kors representative. Remember, they are there to help you and will do their best to resolve your issue regarding your order on Michael Kors.
-
Clearly explain the issue you are facing and provide any relevant information or details that can help the Michael Kors representative address your concern.
-
If the initial Michael Kors representative is unable to resolve your issue, politely ask to speak with a supervisor from Michael Kors or escalate the issue to a higher level of authority.
-
Take notes during the call, including the Michael Kors representative’s name, the date and time of the call, and any reference numbers or case numbers provided.
-
If necessary, follow up with Michael Kors after the call to ensure that the issue has been fully resolved.
By following these best practices, you can help ensure a positive and productive experience when calling Michael Kors customer service.
What can I do If I am unhappy with my call to Michael Kors?
If you are unhappy with your call to Michael Kors customer service, there are several options you can try:
-
Call again: Try calling Michael Kors customer service again and speak to a different Michael Kors representative. Sometimes a different Michael Kors representative may have a different approach to resolve your issue more effectively.
-
Escalate the issue: If you are not satisfied with the response provided by the Michael Kors representative, you can ask to speak with a supervisor from Michael Kors or escalate the issue to a higher level of authority.
-
Provide feedback: After the call, Michael Kors may ask you to provide feedback on your experience. Use this opportunity to provide constructive feedback, including what you felt went wrong and suggestions for improvement.
-
Reach out through other channels: If you are unable to resolve your issue through phone support, you can try reaching out to Michael Kors customer service through other channels, such as email or chat. You can also explore the Michael Kors Help Center, which offers articles and resources that may help you troubleshoot your issue.
-
Consider other options: If you are still not satisfied with Michael Kors service, you may want to consider other options such as returning the product you bought on Michael Kors or filing a complaint with a consumer protection agency.
How do I contact Michael Kors via live chat?
To the Michael Kors customer support via live chat, you can follow these steps:
-
Go to the Michael Kors website and look for a "Contact Us" or "Help" link at the bottom of the page.
-
Click on the link and look for options to contact the Michael Kors customer support, which include email, phone, or live chat.
-
Click on the live chat option, and follow the prompts to connect with a Michael Kors representative.
-
Provide any necessary information about your issue or question, and wait for the Michael Kors representative to respond.
Some retailers may have a chat window that pops up automatically when you visit their website, while others may require you to click a "Chat" or "Support" button to initiate a chat session. If you are unable to find the Michael Kors live chat option, you may need to contact the Michael Kors customer support team through email or phone instead. Keep in mind that the availability of these contact options may vary depending on the retailer and the time of day you are attempting to contact them.
How to contact Michael Kors via social media?
You can contact Michael Kors via social media by sending them a direct message on any of their official social media accounts. Here are the steps to contact Michael Kors via social media:
-
Log in to your social media account (e.g. Twitter, Facebook, Instagram).
-
Search for Michael Kors official social media accounts, which are typically verified with a blue checkmark.
-
Once you find the official account of Michael Kors, click on the "Message" or"Send Message" button.
-
Type your message and explain your issue or inquiry about Michael Kors. Be as specific and detailed as possible, and provide any relevant order information.
-
Wait for a response from the Michael Kors social media team.
Please note that the social media accounts of Michael Kors are typically managed during regular business hours, so responses may not be immediate. It's also important to keep in mind that social media channels may not be the most effective way to contact Michael Kors for certain issues. For urgent or complex issues, it's recommended to contact Michael Kors customer service via phone or chat for more personalized assistance.
Does Michael Kors have an email? How to contact Michael Kors customer service by email?
Yes, to contact the Michael Kors customer support by email, follow these steps:
-
Go to michaelkors.com and navigate to the "Contact Us" or “Help” page. This information is located in the footer section of the website.
-
Look for an email address on the page.
-
Copy the email address provided by Michael Kors and open up your email client. Create a new email and paste the email address into the "To" field.
-
In the subject line of the email, provide a brief summary of your issue or question about your Michael Kors order. For example, "Return Inquiry" or "Product Question".
-
In the body of the email, provide as much detail as possible about your issue or question. Be sure to include any relevant order or account information, such as your Michael Kors order number or username.
-
Once you have completed the email, click send. You should receive a response from the Michael Kors customer support team within a few business days.
What is WorthEPenny's relationship to Michael Kors?
To put it simply, WorthEPenny is an independent third-party website that is not related to Michael Kors. WorthEPenny provides free tools and resources to assist customers in reaching Michael Kors customer service more efficiently, such as the Michael Kors phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Michael Kors, as well as forums where Michael Kors customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, including Michael Kors, it is not associated with or endorsed by Michael Kors.
DISCLAIMER:
Please note that WorthEPenny is not related in any way to the Michael Kors official app or the Michael Kors company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of Michael Kors trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: Michael Kors. All references by WorthEPenny to third-party trademarks like Michael Kors are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.
